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Shipping instruction

FedEx Residential Ground shipments are delivered Tuesday–Saturday. Delivery is between 9 a.m. and 8 p.m.

FedEx Business Ground shipments are delivered Monday-Friday. Delivery is by end of business day.

If you are shipping to an actual walk-in business (not a residential business), it is important to include a business name so that we know it is to a business. Otherwise, your order will be sent residential and can experience a delay in delivery as residential delivery can take until 8 pm. Which will be after hours if your business closes at 5 p.m. Failure to include business details can effect the day you will recieve your order.

If your order is to a residential business, please refrain from including a business name as it must ship residential.

We cannot ship FedEx to P.O. Boxes. You must include a physical street address to include the street designator, i.e., street, road, drive, blvd, etc. Ommission of a street designator can result in non-delivery as many locations have multiple streets with the same name but different designators.FedEx does charge $8.00 to perform an address change (to include adding info to the address) or it will not be delivered. 

Please make sure your shipping address is correct. If you have a PayPal account, please make sure your shipping address, telephone # and email are current. A mobile telephone # is preferred to reach you quickly in case we or FedEx needs to contact you.

Click here to see the FedEx transit schedule: http://www.flosszone.com/id25.html

If you do not specify an event date in the "Instructions to Merchant" in PayPal on the "Review Your Payment" screen, your order will ship withing 48 hours (excluding weekends). This is important as the candy is not made until the day it must ship. So, if you want fresh candy, please give us an event date. We will ship it giving you a reasonable buffer between the delivery and the event.

Call us @ 1-501-623-2638 if in doubt. We cannot and will not be responsible for missed events due to the factors above. We cannot and will not be responsible for cancelled events. All sales are final.

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